Privacy Policy
This policy explains what personal data we process for the IndexSuite website and software, why we collect it, and how we keep it secure.
1. Scope
This policy applies to the IndexSuite website, trial requests, license purchases, and support communications managed by Luventra Publishing Technologies (\"Luventra\").
2. Data We Collect
- Contact details: Name, email address, company information, and any details you provide.
- Transaction details: License requests, billing details, and support correspondence.
- Technical data: Browser details, IP address, visit timestamps, and page interactions. (Only if analytics is enabled.)
- Application data: IndexSuite is a desktop application that runs locally and does not automatically send your work to our servers.
3. How We Use Data
- To respond to trial and license requests.
- To provide support and communicate with customers.
- To improve the website experience and performance.
- To comply with legal obligations.
4. Cookies and Analytics
The website may use cookies for basic functionality and measurement. We do not use advertising profiling. Analytics tools (such as Google Analytics) are used only if enabled.
5. Sharing with Third Parties
We may share data with service providers (email delivery or analytics) only for service delivery purposes. We do not sell your data and only disclose it when legally required.
6. Retention
We keep personal data for as long as necessary to fulfill the purposes described here, or as required by law. You can request deletion at any time.
7. Security
We use reasonable technical and organizational safeguards to protect your data. No method of transmission over the internet is 100% secure.
8. Your Rights
Depending on applicable laws, you may have the right to access, correct, delete, or object to processing of your data. Contact us to exercise your rights.
9. Changes
We may update this policy from time to time. Updates take effect when published on this page.